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CUSTOMER SERVICE - WATER PARKS - AQUATICS - PARKS AND RECREATION



Location: City of Manhattan, Manhattan, KS 66502
Department: PARKS & RECREATION
Division: Pools
Job Status: Not Specified
Status: Accepting Applications
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Job Description

CUSTOMER SERVICE - WATER PARKS - AQUATICS - PARKS AND RECREATION  

MUST BE 16 YEARS OR OLDER 

STARTING WAGE:  $7.75/hr.       CLOSING DATE: 08/31/19      (Seasonal Part-Time)

Customer Service staff will serve to facilitate an excellent aquatic experience for customers at one of the three Manhattan Waterparks. Staff will be paid competitively and may be eligible for promotion/transfer depending on performance.

Job Duties

  • Provide excellent customer service and possess a service philosophy which reflects the mission for the Parks and Recreation Department.
  • Patrol and monitor swimming areas.
  • Ensure that customers meet all safety requirements such as height for each aquatic feature before using it.
  • Notify, instruct, and correct customer behavior that is inconsistent with safety procedures in a fair, timely, and polite manner.
  • Carry out all procedures exactly as described by the Emergency Action Plan (EAP) in times of emergency or crisis. EAP training will be provided by Manhattan Parks and Recreation.
  • Complete all assigned facility maintenance and cleaning duties as directed by supervisors.
  • Actively listen to customers and address any concerns or needs
  • Able to establish and maintain cooperative professional working relationships with others; individually and in a team environment.
  • Other duties as assigned.

Work performed at one of three outdoor aquatic facilities: City Park Waterpark, Northview Waterpark, or CiCo Waterpark; work performed outside in extreme heat which could expose the staff to various outside atmospheric conditions; noise level and activity level will be varied. Essential Functions: Stand, walk, sit, use hands, handle, feel, speak, hear, climb stairs, push, pull, or lift up to 50 pounds. 

Other Information 

  • Applicants must pass a background check.
  • Staff may be asked to work weekends and holidays.
  • Waterparks are open on Memorial Day and close on Labor Day. 
  • Staff will be required to attend in-service training. 

The City of Manhattan, KS Department of Parks and Recreation is an Equal Opportunity Employer. The statements included in this job description are not implied to be an employment contract and the employer reserves all appropriate employment-at-will privileges.